Exotek LLC Privacy Policy

Your privacy is important to us. It is Exotek LLC’s policy to respect your privacy regarding any information we may collect from you across our website, https://exotek.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

What Data We Collect

Exotek LLC collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Comments and messages that you submit via contact forms

How We Collect Your Data

You directly provide Exotek with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services
  • Voluntarily complete a customer survey or form or provide feedback on any of our message boards or via email

How We Will Use Your Data

Exotek LLC collects your data so that we can:

  • Contact you about our services
  • Email you with special offers on other services we think you might like

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How We Store Your Data

Our Company securely stores your data in a cloud-based customer information management system and data servers hosted by global suppliers.

Our Company will keep your information for a 7-year period from the last date of service or contact. Once this time period has expired, we will archive your data.

Your Data Protection Rights

Exotek LLC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Exotek LLC for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Exotek LLC correct any information you believe is inaccurate. You also have the right to request Exotek to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Exotek LLC erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Exotek LLC restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Exotek LLC’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Exotek LLC transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via:

Email at: info@exotek.com

Or write to us at: 793 Center Street, Unit #634, Lewiston, NY 14092

Privacy Policies of Other Websites

The Exotek website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy

Exotek keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 02 February, 2020.

How to Contact Us

If you have any questions about Exotek LLC’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@exotek.com

Or write to us at:

793 Center Street, Unit # 634

Lewiston, NY 14092

How to Contact the Appropriate Authority

Should you wish to report a complaint or if you feel that Exotek LLC has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

 

This policy is effective as of 14 February 2020.