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“The secret ingredients to true happiness? Decisive optimism and personal responsibility.” – Amy Leigh Mercree
The title of this article caught my eye, How Right Should the Customer Be? If your salespeople aren’t sure who…
“Be strong enough to stand alone, smart enough to know when you need help, and brave enough to ask for…
Last week, we had a great kick-off to our new Quality Peer Group. It was really encouraging to hear from…
Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody…
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