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In his Finding the Discipline Needed to Reinvent and Reinvest post, Paul Sparrow says that experts predict the next decade…

“Leaders who don’t listen will eventually be surrounded by people who have nothing to say.” – Andy Stanely

In this article, the author warns about the hazards of a “nice” company culture.  While a laudable goal, a company…

“The challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not…

According to Cowen Partners, few people understand the significance of a chief operating officer. The COO is typically in charge…

“The secret ingredients to true happiness? Decisive optimism and personal responsibility.” – Amy Leigh Mercree

The title of this article caught my eye, How Right Should the Customer Be? If your salespeople aren’t sure who…

“Be strong enough to stand alone, smart enough to know when you need help, and brave enough to ask for…

Last week, we had a great kick-off to our new Quality Peer Group. It was really encouraging to hear from…

Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody…