2023 October

“Train people well enough so they can leave. Treat them well enough so they don’t want to.” —Sir Richard Branson

“Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.” -Tom Peters

For those that are certified for the first time, you hopefully had a consultative auditor who provided you with lots…

“Vision without action is a day dream. Action without vision is a nightmare.”  – Anonymous

In November, we will be starting the next annual cycle of our IT/OT Peer Group and we have room to…

“Tell me and I forget, teach me and I may remember, involve me and I learn.”– Benjamin Franklin

We often say that there is as much to be learned from the ‘bad’ as there is in the ‘good’,…

“Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence,…